How We Collect and Use Information
We collect the following types of information about you:
Information you provide us directly:
We ask for certain information such as your username, real name, address, phone number and e-mail address when you register with Incendiary, purchase one of our products or if you correspond with us. We may also retain any messages you send through email or our website, and may collect information you provide in other various forms on our website. We use this information to operate, maintain, and provide to you the features and functionality of our website.
We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for our website. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving our service to you. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.
When you visit the Incendiary website, we may send one or more cookies, to your computer or mobile device, that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through our website. A cookie may also convey information to us about how you use our website (e.g., the pages you view, the links you click and other actions you take on our website), and allow us to track your usage of the our website over time. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the website. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Incendiary website may not function properly if the ability to accept cookies is disabled.
Log file information:
Log file information is automatically reported by your browser or mobile device each time you access the Incendiary website. When you use the Incendiary website, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on our website, domain names, landing pages, pages viewed, and other such information.
Clear gifs/web beacons information:
When you use the Incendiary website, we may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information is allows for more accurate reporting and improvement of the Incendiary website.
When you access the Incendiary website by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by Incendiary. A device identifier may convey information to us about how you browse and use the Incendiary website. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through our website. Some features of the Incendiary website may not function properly if use or availability of device identifiers is impaired or disabled.
When you access the Incendiary website by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and use our website. Some features of the Incendiary website, particularly location-based services for shipping, may not function properly if use or availability of location data is impaired or disabled.
Commercial and marketing communications:
We use the information we collect or receive, such as your email address, to communicate directly with you. We may send you emails containing newsletters, promotions, and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Service-related emails (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Incendiary website, technical and security notices, etc.).
Use of certain service type information we collect about you:
Sharing of Your Information
We will not rent or sell your information to third parties outside of Incendiary.
Incendiary will never rent or sell the information collected on our website to a third party organization or company. The information collected is solely for use by Incendiary.
We may share your information for contest or giveaway purposes.
On rare occasions Incendiary may partner with other like minded companies for giveaways and contests. In such cases, in order to allow you to participate, Incendiary may share your email address and name with the partnering company.
Who can see User Content.
Any User Content that you voluntarily disclose for the purpose of posting to comments of product ratings becomes available to the public. Once posted on the Incendiary website. If you do not wish your User Content to be available to the public, please don’t post it on the Incendiary website. Your username, and anything else you choose to disclose, will be published publicly.
Instances where we are required to share your information:
How We Store and Protect Your Information
Storage and Processing:
Your information, collected through the Incendiary website, will be stored and processed in the United States.
Keeping your information safe:
Incendiary cares about the security of your information, and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through the Incendiary website. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications with Incendiary, at all times. However, Incendiary cannot ensure or warrant the security of any information you transmit to Incendiary or guarantee that information on the Incendiary website may not be accessed, disclosed, altered, or destroyed. Incendiary is not responsible for the functionality or security measures of any third party.
Compromise of information:
In the event that any information under our control is compromised as a result of a breach of security, Incendiary will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
Your Choices about Your Information
You control your account information and settings: You may update your account information and email-communication preferences at any time by logging in to your account and changing your account settings.
We make every effort to promptly process all unsubscribe requests. You may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at email@example.com.
Opting out of collection of your information for Tracking / Advertising:
Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents Incendiary from tracking your browser’s activities in relation to our services. However, doing so may disable many of the features available through the Incendiary website. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at firstname.lastname@example.org.
How long we keep your private profile information:
Following termination of your User account, Incendiary may retain your private profile information for a commercially reasonable time for backup, archival, or audit purposes. For the avoidance of doubt, any information that you choose to make public on the incendiarygear.com website may not be removable.
Links to Other Websites and Services